The short answer
Ask the company to identify the exact product and ratings, explain why the proposed installation method fits each opening, define flashing and finish work, disclose who will perform and supervise the work, document insurance and licensing where applicable, explain permits, protection, cleanup, change orders, payment terms, warranties, and the process for service after installation.
Product and opening
- Which exact manufacturer, line, model, operation, frame, glass, finish, hardware, screen, and grid pattern is quoted?
- Does the NFRC label match the ordered size and configuration?
- Which existing frame, trim, sill, flashing, and wall materials have been evaluated?
- Why is insert or full-frame replacement proposed at each opening?
Company and contract
- Who signs the contract, orders the products, performs the work, supervises the crew, and handles service?
- What current license, registration, insurance, or permit documentation applies to this location and scope?
- What is included, excluded, allowed for, or billed through a change order?
- What payment milestones, financing terms when used, schedule conditions, and cancellation terms appear in the written agreement?
Installation and closeout
- How will the opening be protected, flashed, insulated, sealed, drained, trimmed, and finished?
- How are pre-1978 painted surfaces handled when applicable?
- What operation, lock, glass, sealant, finish, and cleanup checks happen before closeout?
- Who administers product, glass, labor, and installation-service claims after the project?
Common questions
Common questions
Is a verbal answer enough?
Use conversation to clarify the project, then put the exact product, work, exclusions, payment terms, and responsibilities into the written proposal and contract.
Sources
Sources
- How to Avoid a Home Improvement Scam — Federal Trade Commission
- Window Installation — U.S. Department of Energy
- Window Energy Performance Ratings — National Fenestration Rating Council
- Renovation, Repair and Painting Program for Consumers — U.S. Environmental Protection Agency
- Renovation, Repair and Painting Program for Contractors — U.S. Environmental Protection Agency
