Separate air movement from cold-surface discomfort

  1. Record the conditions

    Note outdoor weather, wind direction, room temperature, coverings, and which openings feel affected.

  2. Check operation

    Open, close, lock, and inspect sash alignment, hardware, and visible weatherstripping without forcing the unit.

  3. Trace the perimeter

    Look for gaps, cracked sealant, separated trim, or movement where the frame meets the wall.

  4. Compare product evidence

    Use the exact air-leakage rating when reported, along with the window's operation and configuration.

  5. Define the repair boundary

    State whether the response addresses a component, perimeter, retained frame, complete unit, or surrounding opening.

Draft observations and next questions
CompareObservationQuestion to investigate
Air at a sash jointDoes the unit close and lock squarely?Are weatherstripping and hardware compatible and serviceable?
Air at trim or frame perimeterIs the gap within the installation joint?Does trim need removal to inspect insulation or sealing?
Cool fall of air near glassIs outdoor air actually entering?How do glass temperature, coverings, and room airflow affect comfort?