Problem category
Rain entry, soft or decayed material, damaged trim, peeling finishes, and cracked frames that may involve the window or surrounding wall assembly.
Prompt Assessment
Water near a window can enter through the window, perimeter, trim, flashing, wall, roof, or another path. Protect people and property from active water when safe, document timing and location, and arrange prompt source assessment before simply sealing or replacing the visible window.
ExplorePrompt Assessment
Soft, swollen, or decayed window material indicates moisture exposure or deterioration that needs source and extent assessment. Do not probe aggressively or cover the damage; determine whether the affected material is limited to trim or extends into the sash, frame, sill, or wall opening.
ExploreSoon
Peeling finish or damaged trim can be a surface-maintenance issue or a sign of moisture and movement. Determine whether the material is dry and stable and whether water, decay, or opening damage lies behind it before refinishing or including trim in a replacement scope.
ExplorePrompt Assessment
A crack in a sash, frame, weld, joint, or surrounding trim needs identification before scope is chosen. Stop operating an unstable unit and have a provider determine whether the damaged part is serviceable or whether the complete unit or opening requires replacement.
ExploreUse the guided problem finder to organize what you observe, or compare the related replacement-service guide.
